The Political Studies Association (PSA) is looking for an organised, enthusiastic and member-focused Membership & Programmes Officer to join our small and friendly team on a 12-month fixed-term maternity cover contract, with scope for extension.
The PSA is the UK’s leading association for the study and teaching of politics, with an international membership of academics, researchers, practitioners, policymakers, students and members of the school community.
Salary: £32,000
Contract: Fixed term, 12 months’ maternity cover, with scope for extension
Hours: 37.5 hours per week, Monday–Friday (normally 9.30am–5.30pm)
Location: Hybrid working, with one day per week (normally Wednesday) at our Camden, London office
Annual leave: 25 days plus bank holidays
Pension: 10% employer contribution for a 5% employee contribution following probation
Closing date: 25 September 2026
Interviews: Via Microsoft Teams during the week commencing 5 October 2026
This is a varied role at the heart of the PSA’s membership and programmes work. The successful candidate will be the principal contact for our members, overseeing membership registrations and renewals, responding to enquiries, maintaining our CRM and helping to ensure members receive a high-quality experience throughout their relationship with the PSA.
The role also provides support to the PSA’s 48 Specialist Groups and member networks, including managing enquiries, supporting groups with their website and CRM access, helping new groups get established, and assisting with communications and member data.
Alongside membership activity, you will support a range of PSA programmes and events, including our prizes, member initiatives and our Annual International Conference. Our 2027 conference will take place at the University of Hull from 22–24 March and is expected to welcome around 800–1,000 delegates. You will play an active role in conference preparation and delivery, including delegate communications, registration data, exhibitor communications, badges, logistics and on-site support.
We are looking for someone who is highly organised, detail-focused and comfortable juggling competing priorities, with excellent written and verbal communication skills and a friendly, professional approach. You should be confident using digital systems, including CRM and website content management systems, and have experience providing excellent administrative and organisational support. Experience within a membership organisation or learned society, event or project administration, financial processing, Oomi CRM, WordPress or Canva would be advantageous.
This is a great opportunity for someone who enjoys working with people, takes initiative and wants a varied role within a small organisation where they can get involved across membership, events and programmes.
How to apply
Please send your CV and covering letter to careers@psa.ac.uk and quote MEMBERWISE in the subject by 25 September 2026. Your covering letter should explain your suitability for the role, with particular reference to the person specification. Should you not provide a covering letter, your application will be rejected.
Please also complete the Equal Opportunities Monitoring Form.
Applicants must have the right to work in the UK. If you would like an informal conversation about the role before applying, please contact membership@psa.ac.uk
For the full job description and person specification, please see the PSA website.
