Customer Services Executive (FTC)

Organisation:  The Royal Society of Medicine

Full Time

Salary: £25,000

Location: London/Hybrid

Application Deadline: 27/07/2024

  • Full Time
  • London/Hybrid
  • 25,000 GBP / Year
  • Salary: £25,000

Website RoySocMed The Royal Society of Medicine

Customer Services Executive

1 Year Fixed Term Contract

A mixture of office (central London) and home working is anticipated with this role

Salary £25,254

We are recruiting a Customer Services Executive to support and influence the acquisition and retention of members of the Royal Society of Medicine.  You will work with a range of internal stakeholders and liaise regularly with current and prospective members, providing a point of contact for queries and applications for membership.

We are looking for a confident, approachable customer services executive who thrives on working in a busy customer facing role, preferably with an understanding of membership organisations.

Responsibilities include:

Ø  Customer data and CRM Management including updating records, taking customer payments and issuing new member packs.

Ø  Processing event bookings and payments.

Ø  General customer service duties including handling face to face, telephone and email enquiries.


You will have a track record working in a customer service led role and have high standards of service.

For more information, please see the Customer Services Executive 1 Year FTC.

Closing date for applications:  There is no closing date we will be sifting and interviewing candidates as we receive suitable applications.

Interviews: Initial half hour telephone call will be followed by a formal interview for suitable candidates.

To apply please send your CV and covering letter quoting reference RSM040 to

The RSM is committed to equal opportunities. Equal opportunities are provided to all applicants for roles without regard to race, religion, colour, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability or any other protected category.

The Society is committed to the safeguarding and fair processing of information received from candidates applying for opportunities within it and fully complies with the spirit and regulations of the GDPR. For a full statement about the type of data that the Society keeps about job applicants and the purposes for which it is kept, please visit our website by clicking on the following link:

Before applying for this position you need to submit your online CV. Click the button below to continue.