Head of Operations & Development 

Organisation:  National Women's Register

Part Time

Salary: £Circa. 35,000

Location: Hybrid/Hertfordshire

Application Deadline: 08/04/2024

Website NWRUK National Women's Register

Do you have a passion for bringing women together and are eager to try new experiences?

Do you want a role that allows you to make a difference to people’s lives?

We are looking for a Head of Operations & Development to lead our wonderful organisation as we continue on our journey modernising and positioning ourselves as the go-to place for women who want to connect with others, broaden their horizons and engage in stimulating and fun conversations with others.

Who we are

NWR is a membership organisation for women that have been bringing women together for over 60 years. We have over 300 groups across the country who meet for informal chats, activities and discussions. NWR members can also participate in online events, talks, conferences, specialist Facebook groups and more. Women of all ages are welcome to join.

NWR is open minded, welcoming, friendly, respectful and interested in all issues particularly those relevant to women’s lives.   NWR is not political nor religious and does not campaign nor fundraise.

Managing: A small team comprising two Office Administrators (one working from home and one based in the office in Hertfordshire, one part time Finance Manager (home based), one Volunteers and Recruitment Manager (home/office based).

What will you do

We are recruiting for a pivotal role in this national organisation, which has 5000 members in 310 groups around the UK. Leading a small, dedicated and hardworking team you will oversee and successfully manage all elements of running the organisation including membership, marketing, finance and staffing. You will work with a high level of efficiency, meeting essential deadlines and maintaining and improving the internal functioning of the organisation.

A strategic thinker, strong communicator and people person, you will be an excellent team player with experience working in a small organisation where everyone plays a key part and has the drive and creativity to overcome challenges

The successful applicant will be responsible for the implementation of the strategic plan, taking the organisation forward and significantly increasing membership. They will also develop and deliver innovative and relevant member benefits to engage existing members and promote NWR.

Key Responsibilities

  •  Contribute to the Strategic Plan and future development of NWR with the aim of significantly increasing the membership.
  • Manage and deliver the operational plan.
  • Manage the financial resources and expenditure of the organisation.
  • Oversee the smooth running and internal functioning of the organisation.
  • Build and maintain relationships with key stakeholders.
  • Identify ways to ensure the organisation’s offering remains relevant and enticing to new and existing members.
  • Create and implement a marketing strategy to grow the organisation.
  • The line management of all staff and personnel matters.
  • Work with the Chair of Trustees to ensure robust governance systems and policies are in place.
  • To be the interface between staff and Trustees.
  • Adopting a proactive and innovative role in managing and delivering national and regional events to attract new membership and engage current members.
  • Actively engage the concept of partnership working to increase and promote the presence and public awareness of NWR.
  • Identify areas for growth and development of the organisation.
  • Overseeing production of the NWR magazine.


  • Hybrid working
  • NEST pension scheme
  • Free on-site parking
  • Friendly and supportive working environmen
  • 35 hour working week (FT)

Annual Leave

NWR’s holiday year runs from 1 January to 31 December. In each complete year full-time employees are entitled to 23 days paid holiday per year, plus 8 statutory days for the Bank Holidays

Please upload your CV with a covering letter, to demonstrate your suitability to excel in this role.

You must refer to the attached Person Specification in your application.

Person Specification: Head of Operations & Development

Skills and abilities:


  • High level of technical literacy
  • Supervisory/ Management skills with ability to delegate
  • Oversee the organisation and coordination of events and conferences
  • Excellent written and verbal communication across traditional and digital media
  • Able to work proactively and prioritise tasks


  • Confidence in a public facing role



  • Microsoft programmes, internet, and databases
  • Social media and other emerging technologies


  • Knowledge of NWR and charitable status
  • Marketing techniques
  • Policies and procedures of a charitable organisation



  • Good standard of higher education


  • Management


  • Staff management
  • Stakeholder management
  • Reporting to a management board or equivalent


  • Membership and associations
  • Not for profit/charity sector

Personal Characteristics:


  • Self-confident and motivated
  • Good interpersonal and presentation skills

Other requirements:


  • Flexible: Able to work some evenings and occasional weekends


  • Driving licence with access to a reliable car