Membership Officer

Application deadline: 08/11/2019

Website Employment Agency Hunter Merrifield

Employment Agency

Job Seniority: Co-ordinator
Job Function: Member Services

Membership Officer – Stanstead, Essex – £25K

This new and exciting role has been especially created to take on new projects and assist in the delivery of engagement strategies for an internationally renowned membership body based in Essex.

This role sits within a large membership team who have an exceptional reputation amongst their members and are seen as having extremely high standards of service.  Working closely with the Membership Engagement Manager you will work with the Society Committee to create, sustain and develop active and meaningful cooperation between Society Members.  Your role is about bringing people together, acting as a project hub and ensuring that anyone who has dealings with you and your team feels valued.

What will you be responsible for?

You will primarily provide operational, administrative and organisational support for the day to day activities of the membership team and be a point of contact for all members.  You will also have exposure to the SMT and assist them with projects and activities that form their future business plans.  You will keep the Committee organised and co-ordinate meetings, produce agendas, PPT presentations and record action points.  Working closely with the Member Engagement Manager you will help create project plans that will allow you and your team, as well as the wider business to deliver the organisations over-arching business plan.  You will liaise with other departments and colleagues to ensure that all projects are integrated.

You will also have a chance to take on a people facing role, assisting in member recruitment, engagement and retention strategy, through research, accurate record keeping, follow up and meeting coordination. You will work with the Membership Manager to keep an accurate and up to date record of membership information across all platforms.  The Communications team will also want your input to help them review, develop and maintain their online Members Area!

Who are you?

You are a positive influence who loves variety and the challenge of new initiatives.   You are open to change and embrace new opportunities.  You will be highly organised and take pride in accuracy and attention to details.  To make the most of this role you will need to be able to demonstrate a good level or proficiency in MS Office products including, Word, Excel and PowerPoint.  Ideally you will have experience of working within another membership body and understand what a committee is and be comfortable learning about a new sector.

Passionate about people and relationship building, you will have worked with senior management before and be confident and diplomatic in your dealings.   An excellent communicator with project experience you will be proactive and enjoy taking responsibility for your own tasks and objectives.  You will have strong database and hopefully analytical skills and enjoy using data to drive your decision making.

The role is a busy and interesting one and will offer an opportunity to work with senior leadership to develop strategy and projects to drive the business forward.  There is also an opportunity for international travel and the chance to work with members face to face.  They can offer flexi-time, a fantastic office with free parking, a great leadership team who care about their staff and their development and a chance to progress!

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