Senior Account Manager

Organisation:  ABI

Full Time

Salary: £40,000 - £50,000 plus benefits

Location: London EC3N 2LB/Hybrid

Application Deadline: 27/03/2023

  • Full Time
  • London EC3N 2LB/Hybrid
  • 40,000 - £50,000 plus benefits GBP / Year
  • Salary: £40,000 - £50,000 plus benefits

When meeting us, you’ll quickly discover that the best thing about the ABI is the people.  We’re hugely proud that 99% of our people think individual differences are respected and we feel empowered to bring our whole self to work without fear of judgment and embrace all our differences as every voice matters. If that sounds like your kind of culture, read on to find out how you can join us.

We are open to flexible, part time and/or job share working – please let us know if this would be your preference. We’re currently working in a hybrid way with at least 40% of time in the office.

Based in the heart of the insurance district of the City, we’re looking for a talented Senior Account Manager to look after retention and acquisition activities across the ABI’s current and potential membership base. You’ll make sure our members are connected, content and making the most of what the ABI can offer them.

We welcome people who are new to insurance (most of us were when we joined!) – as well as those with experience.

What’s the job?

Promote the ABI’s value proposition at meetings with current and prospective Member organisations.
Support membership acquisition activities, including researching potential prospects.
Develop and update a heat map of members and communicate risks and opportunities to relevant colleagues so remedial action can be taken.
In conjunction with the Director, Membership & Commercial Development devise, develop and communicate member value propositions.
Develop engagement reports, ensuring these are effectively communicated to relevant stakeholders and used to drive membership activity.
Keep relevant member info up to date on our CRM, Intranet and SharePoint.
Contribute to briefings and meetings by providing member insights to colleagues and participating in these meetings, where required.
Work with colleagues and ABI stakeholders to deliver, evaluate and build an action plan for the regular Member Survey
What skills do you need?

Technical expertise – you have experience in account management and understand how to generate new business.
Excellent relationship management skills – you know how to approach and communicate with stakeholders of all levels and backgrounds.
Negotiation skills – you can influence and persuade people through effective pitches and presentations.
Commercial mindset – you analyse opportunities and risks and think strategically about how to nurture and grow your client base.
Organisation – you proactively organise and prioritise your work and can juggle lots of different projects.
Throughout the interview and assessment process, we will be looking for you to demonstrate the ABI’s values; We are Brave; We take Ownership; We are Appreciative; We are Human and We are Curious.

Inclusion matters to us

We welcome applications from candidates from all backgrounds and we run our application process a bit differently – we don’t assess based on CV or past experience. We’ll ask application questions which are relevant to the role and the skills we need to ensure our process is fair, inclusive and everyone has equal opportunity to demonstrate their suitability.

We are proud to be a Disability Confident employer and are committed to making reasonable adjustments where required. Additionally, where practicable. We offer an interview to disabled candidates who meet the minimum requirements for a role. To discuss in more detail, please contact

To find out more

You can find lots more information on our careers page, including details of our generous benefits package and who we are as an organisation.

You can find out how we use your personal information by reading our candidate Privacy Notice:

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