Website Royal College of Obstetricians and Gynaecologists
Job Seniority: Head of Department
Job Function: Management
An opportunity has arisen for a Head of Membership (Maternity Cover) within the External Affairs Directorate at the Royal College of Obstetricians and Gynaecologists (RCOG). This is a key role responsible for leading and managing the Membership Team to deliver against the strategic plan. The role holder will develop and manage the annual business plan to deliver membership growth, engagement and retention ensuring that revenue targets are met.
Working closely with the Vice President (UK and Global Membership) you will support the development and delivery of the membership strategy and manage activities to implement and deliver it including recruitment and engagement activities, campaigns and projects. You will also oversee the transformation of membership operational processes leading the team to develop and implement effective and efficient ways of working ensuring applicants, members and enquirers receive an excellent and valued customer experience.
As a successful candidate, you will have extensive experience of strategic and operational planning and development of membership services and of customer relationship management (strategy and systems) and its application. You will have proven leadership and team building experience as well as a passion for motivating, managing and developing people. You will also have excellent communication and interpersonal skills, including oral, written, presentation and listening skills and be able to gain the confidence of colleagues at all levels.
The College is dedicated to raising standards of training and education in the medical specialty of obstetrics and gynaecology, delivered through the work of its members. Located in pleasant offices overlooking Regent’s Park, the College offers a friendly working environment with an excellent benefits package that includes flexible working hours, free lunches, subsidised gym membership, season ticket loan, first class pension scheme and generous annual leave entitlement.
Please go to http://www.rcog.org.uk/about-us/vacancies-rcog for further details. Please return your completed application form to email@example.com. If you have further questions you can contact the HR Department on 020 7772 6453.
The closing date for applications is 10.00am on Friday 31 August 2018. Late applications will NOT be accepted.
To apply for this job please visit www.rcog.org.uk.